Remote Billing Operations Analyst – Revenue Assurance

Fidium

Charlotte (NC)

On-site

USD 75,000 - 114,000

Full time

6 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Rx coverage

Disability insurance

Flexible Spending Account

Health Savings Account

Life insurance

Tuition reimbursement

Paid vacation

Paid holidays

Employee Assistance Program

Annual bonus

Job summary

Fidium Fiber is seeking a revenue assurance specialist responsible for auditing invoices, validating pricing, and driving accuracy across billing systems. You will lead data-driven analyses and cross-department initiatives to recover millions in new monthly billings annually.

Ideal candidates bring extensive SQL/data analytics experience, strong communication, and a track record of improving billing processes. Remote-friendly role with comprehensive benefits and competitive compensation.

Qualifications

Bachelor's degree or equivalent work experience.
7+ years experience in Revenue Assurance methods and procedures management.
10+ years knowledge of Billing Support Systems with emphasis on end user billing processes.
SQL and data queries skills

Responsibilities

To perform this position, an individual must have exceptional technical and analytical skills combined with strong customer service and should enjoy solving problems
Identify and resolve billing problems that will recover $5M in new revenues annually.
2nd Tier support for CARE billing issues and escalations.
Coordinate process and generate accurate, auditable bill quality metrics each month in all Billing System