Remote Billing & Collections Specialist – SaaS & Equity

Dragos, Inc.; Lennox Park (MD); On-site; USD 75,000 - 91,000; Full time

Benefits offered by this job

Remote-friendly

Competitive equity package

Job summary

Dragos, Inc. is seeking a Billing & Collections Specialist to join the Accounting team. You will manage complex customer invoicing, collections, and billing issue resolution, reporting to the Senior Manager, Revenue Recognition.

The role supports accurate billing, timely collections, and cross-functional collaboration across the finance and operations teams. Key duties include handling recurring invoices, contract amendments, and adjustments while ensuring data integrity.

Qualifications

• Five (5) years of Accounts Receivable experience with emphasis on invoicing and collections.
• Experience with SaaS or subscription-based billing processes.
• Strong MS Excel proficiency for reconciliations and reporting.
• Ability to work independently, manage timelines, and meet deadlines.
• Demonstrated ability to resolve complex billing and collections issues with internal teams.

Responsibilities

• Prepare, review, and issue complex customer invoices including recurring billing and adjustments.
• Ensure accuracy of billing data: pricing, taxes, terms; process invoices timely.
• Monitor accounts receivable; perform collections and follow up on past-due balances.
• Own billing discrepancies; investigate root causes and coordinate cross-functionally.
• Maintain records of collections activity and send monthly statements to open balances.
• Support month-end close activities for accounts receivable and bad debt analysis.
• Prepare AR aging and collection trend reports for management.

Skills

Accounts Receivable

Excel

Analytical thinking

Independent worker

Cross-functional collaboration

Tools

NetSuite (ERP)

Salesforce

Certinia

Concur

Navan

Adobe

Job description

Dragos, Inc. is seeking a Billing & Collections Specialist to join the Accounting team. You will manage complex customer invoicing, collections, and billing issue resolution, reporting to the Senior Manager, Revenue Recognition.

The role supports accurate billing, timely collections, and cross-functional collaboration across the finance and operations teams. Key duties include handling recurring invoices, contract amendments, and adjustments while ensuring data integrity.