Remote Billing & Collections Specialist - SaaS AR

Dragos; United States; On-site; USD 83,000 - 90,000; Full time

Benefits offered by this job

Competitive Equity Package

Comprehensive Benefits Plan

Job summary

Dragos is seeking an Accounts Receivable Specialist to join our remote-first, globally distributed team. You will handle complex customer invoices, recurring billing, and adjustments, ensuring accuracy and alignment with contracts.

You will monitor AR aging, lead collections, respond to inquiries, and support month-end close. A SaaS/billing background and strong Excel skills are required to succeed.

Qualifications

• Five (5) years of Accounts Receivable experience with emphasis on invoicing and collections.
• System /software experience preferred: NetSuite (ERP), Salesforce, Certinia, Concur, Navan , Adobe.
• Advanced experience with accounts receivable, billing, and collections processes, preferably in a SaaS or subscription-based environment.
• Strong MS Excel proficiency to support reconciliations, reporting and analysis.
• Strong attention to detail, self-review to yield a low error-rate, organizational skills and analytical thinking are a must.
• Ability to work independently on assigned tasks, manage timelines, and deliver upon deadlines.

Responsibilities

• Prepare, review, and issue complex customer invoices, including recurring billing, contract amendments, and adjustments.
• Ensure accuracy of billing data throughout pricing, taxes, and terms.
• Monitor customer accounts for past-due balances and lead collections with cross-functional coordination.
• Serve as primary owner for billing discrepancies and inquiries.
• Maintain records of collections activity and send monthly statements.
• Support month-end close and AR balances analysis.
• Prepare AR aging and collection trends with status updates and management recommendations.
• Support credit and collections policies to minimize delinquent accounts.
• Prioritize deadlines across invoicing, collections, and month-end close.
• Assist audits by gathering documentation.
• Perform other duties as assigned.

Skills

Accounts Receivable

Invoicing

Collections

MS Excel

Tools

NetSuite ERP

Salesforce

Certinia

Concur

Navan

Adobe

Job description

Dragos is seeking an Accounts Receivable Specialist to join our remote-first, globally distributed team. You will handle complex customer invoices, recurring billing, and adjustments, ensuring accuracy and alignment with contracts.

You will monitor AR aging, lead collections, respond to inquiries, and support month-end close. A SaaS/billing background and strong Excel skills are required to succeed.