Remote Bilingual Spanish Customer Support Specialist

VXI Global Solutions; United States; Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Company-Provided Equipment

Comprehensive Benefits

Work-from-Home Convenience

Inclusive Culture

Job summary

VXI Global Solutions is seeking a Bilingual Spanish Customer Service Representative (Automotive) to engage with vehicle owners, dealerships, and field offices, resolving inquiries and complaints to boost satisfaction. The role is remote with varied shifts; requires 6+ months in a contact center or similar setting and fluent English/Spanish communication.

Knowledge of in-vehicle tech is a plus, with emphasis on customer experience and attendance.

Qualifications

• High School Diploma or equivalent is required.
• 6+ months in a contact center or high-volume customer service role.

Responsibilities

• Handle incoming calls to address inquiries and resolve complaints promptly and professionally.
• Analyze customer concerns and provide appropriate solutions, owning issues through to resolution.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Job description

VXI Global Solutions is seeking a Bilingual Spanish Customer Service Representative (Automotive) to engage with vehicle owners, dealerships, and field offices, resolving inquiries and complaints to boost satisfaction. The role is remote with varied shifts; requires 6+ months in a contact center or similar setting and fluent English/Spanish communication.

Knowledge of in-vehicle tech is a plus, with emphasis on customer experience and attendance.