Remote Bilingual Spanish Customer Support Specialist

Frontline Call Center; Pittsburgh (Allegheny County); Remote; USD 17,000 - 24,000; Full time

Job summary

Frontline Group is seeking a Remote Bilingual Spanish Customer Service Representative to support individuals needing emergency shelters and resources, from a home office. You will connect people to services while maintaining high call quality and responsiveness.

We require bilingual Spanish/English fluency, prior call center experience, and 100% attendance for orientation and training. Strong technical setup and reliable internet are essential for success in this fully remote role.

Qualifications

• Fluent bilingual Spanish/English speakers (spoken and written).
• Call center or customer service experience.
• Remote work experience is a plus.
• Tech-savvy with ability to navigate multiple systems.
• Reliable: 100% attendance required for orientation and training.
• Open availability required (including weekends).

Skills

Bilingual Spanish/English

Call center experience

Remote work experience

Tech-savvy

Attendance reliability

Open weekend availability

Job description

Frontline Group is seeking a Remote Bilingual Spanish Customer Service Representative to support individuals needing emergency shelters and resources, from a home office. You will connect people to services while maintaining high call quality and responsiveness.

We require bilingual Spanish/English fluency, prior call center experience, and 100% attendance for orientation and training. Strong technical setup and reliable internet are essential for success in this fully remote role.