Remote Bilingual Spanish Customer Service Agent

Frontline Call Center; Texas; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

W2 Employee

Job summary

Frontline Group is seeking a Bilingual (Spanish/English) Customer Service Representative to support individuals remotely, guiding them to emergency shelter and resources from home. This full-time temporary role requires open availability and will begin with an orientation on October 15, 2026.

Ideal candidates are fluent in Spanish and English, have call center or customer service experience, and are comfortable navigating multiple systems.

Qualifications

• Fluent bilingual Spanish/English (spoken and written).
• Call center or customer service experience required.
• Remote work experience is a plus.
• Tech-savvy with ability to navigate multiple systems.
• Reliable: 100% attendance for orientation and training.

Responsibilities

• Provide critical support connecting people to emergency shelter and resources.
• Assist customers via remote channels and software tools during interactions.

Skills

Bilingual Spanish/English

Call center experience

Remote work experience

Tech-savvy

Attendance commitment

Open weekend availability

Tools

Windows 11

Ethernet connection

Job description

Frontline Group is seeking a Bilingual (Spanish/English) Customer Service Representative to support individuals remotely, guiding them to emergency shelter and resources from home. This full-time temporary role requires open availability and will begin with an orientation on October 15, 2026.

Ideal candidates are fluent in Spanish and English, have call center or customer service experience, and are comfortable navigating multiple systems.