Remote Bilingual Spanish Customer Service Agent

Frontline Call Center; Elm (PA); Remote; USD 17,000 - 24,000; Full time

Job summary

Frontline Group is seeking a Remote Bilingual Spanish/English Customer Service Representative to assist individuals in accessing emergency shelter and resources. This full-time, temporary role emphasizes clear communication in both languages and requires reliable, home-based availability.

Candidates should have call center or customer service experience, be fluent in Spanish and English, and demonstrate comfort with remote work setups. Training details and schedule are to be determined.

Qualifications

• Fluent bilingual Spanish/English (spoken and written).
• Call center or customer service experience required.
• Remote work experience is a plus.

Responsibilities

• Provide critical support connecting people to emergency shelter and resources.
• Assist customers remotely as part of the customer service team.

Skills

Bilingual Spanish/English

Call center / customer service

Remote work experience

Job description

Frontline Group is seeking a Remote Bilingual Spanish/English Customer Service Representative to assist individuals in accessing emergency shelter and resources. This full-time, temporary role emphasizes clear communication in both languages and requires reliable, home-based availability.

Candidates should have call center or customer service experience, be fluent in Spanish and English, and demonstrate comfort with remote work setups. Training details and schedule are to be determined.