Remote Bilingual Customer Service Agent (Spanish/English)

Frontline Call Center; Michigan; À distance; USD 17 000 - 24 000; Plein temps

Résumé du poste

Frontline Group is hiring a Bilingual (Spanish/English) Customer Service Representative for remote work. You will support individuals by connecting them to emergency shelter and resources, delivering compassionate service from home. Orientation begins October 15, 2026, with training to follow.

This full-time, temporary role pays $15.00/hour (W2). Ideal candidates are fluent in Spanish and English, have call center or customer service experience, and can commit to open availability, including

Qualifications

• Fluent bilingual Spanish and English (spoken and written).
• Call center or customer service experience required.
• Remote work experience a plus.
• Must have open availability and 100% attendance for orientation and training.

Responsabilités

• Assist individuals by connecting them to emergency shelter and resources.
• Provide courteous customer support via phone/email.
• Navigate multiple systems while assisting customers.
• Maintain 100% attendance for orientation and training.

Connaissances

Bilingual Spanish/English

Call center/customer service

Description du poste

Frontline Group is hiring a Bilingual (Spanish/English) Customer Service Representative for remote work. You will support individuals by connecting them to emergency shelter and resources, delivering compassionate service from home. Orientation begins October 15, 2026, with training to follow.

This full-time, temporary role pays $15.00/hour (W2). Ideal candidates are fluent in Spanish and English, have call center or customer service experience, and can commit to open availability, including