Remote Bilingual Sales Center Agent – FR/EN

SmartStop Self Storage, Inc.; United States; Remote; USD 26,000 - 28,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance including medical, 
d

Life and Disability Insurances

Paid Time Off & Paid Holidays

401(k) matching

Employee assistance program

Referral program

Health & Fitness Partnerships

Legal

Entertainment

Job summary

SmartStop Self Storage, Inc. is seeking a Sales Center Agent (Bilingual French/English) to handle inbound calls, advise on storage needs, and process reservations from a fully remote location in the United States.

The role includes outbound follow-ups, target-driven performance, and a bonus plan. The position emphasizes customer focus, strong communication in both official languages, and the ability to manage multiple tasks from a quiet, distraction-free home workspace.

Qualifications

• Customer centric
• Sales-driven with a can-do attitude
• Proficiency in both French and English is required
• Excellent verbal, phone, and email communication
• Ability to build relationships (internal and external)
• Good problem-solving abilities.
• Multitasking is a must
• A dedicated, quiet, secure workspace free of distractions
• Monthly Bonus Incentive Plan
• Health insurance including medical, dental, and vision
• Life and Disability Insurances
• Paid Time Off & Paid Holidays
• 401(k) matching
• Employee assistance program
• Referral program

Responsibilities

• Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
• Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
• Work with existing customers by answering questions, taking payments, and resolving concerns.
• Make outbound calls to follow up on rental reservations.
• Meet personal/team qualitative and quantitative targets
• Perform duties assigned by Supervisor(s).

Skills

Customer centric

Sales-driven

Bilingual (French/English)

Verbal communication

Email communication

Relationship building

Problem solving

Multitasking

Quiet workspace

Job description

SmartStop Self Storage, Inc. is seeking a Sales Center Agent (Bilingual French/English) to handle inbound calls, advise on storage needs, and process reservations from a fully remote location in the United States.

The role includes outbound follow-ups, target-driven performance, and a bonus plan. The position emphasizes customer focus, strong communication in both official languages, and the ability to manage multiple tasks from a quiet, distraction-free home workspace.