Remote Bilingual Sales Advisor (English/Spanish)

Smart Start, Inc.; Miami (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Uncapped commissions & incentives

Birthday & Anniversary bonus

Disability benefits

Employee discounts

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue by handling inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. You will support internal/external clients, build relationships, and pursue new opportunities with a consultative approach.

The role is fully remote, offering uncapped commissions and incentives, a comprehensive health plan, and a 401(k) match, with bilingual English/Spanish capabilities valued for added compensation.

Qualifications

• Bilingual proficiency in English and Spanish required, and qualifies for additional compensation.
• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with urgency.
• Adaptable and resourceful in fast-paced environments.
• Courteous, confident, and collaborative interpersonal skills.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.

Skills

Bilingual EN/ES

MS Office

CRM software

Sales/Customer service

Communication

Education

High School Diploma

Bachelor’s degree preferred

Tools

CRM software

Sales tracking tools

Microsoft Office Suite

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue by handling inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. You will support internal/external clients, build relationships, and pursue new opportunities with a consultative approach.

The role is fully remote, offering uncapped commissions and incentives, a comprehensive health plan, and a 401(k) match, with bilingual English/Spanish capabilities valued for added compensation.