Remote Bilingual Sales Advisor (English & Spanish)

Smart Start, Inc.; Spring (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Uncapped commissions

Health plan (medical, dental, vision)

401(k) retirement plan with company-m​

Birthdays & anniversaries bonuses

Company discounts

Disability coverage

Work-life balance

Growth opportunities

Job summary

Smart Start, Inc. seeks a Sales Program Advisor to drive revenue by handling inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. This full-time, remote role offers uncapped commissions, a health plan, and a 401(k) match.

You will engage English and Spanish speaking customers and collaborate with teams to ensure top-notch satisfaction. Ideal candidates have at least 6 months in sales or customer service, a high school diploma, and proficiency with

Qualifications

• Bilingual proficiency in English and Spanish required, and qualifies for additional compensation.
• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Bilingual English/Spanish

Microsoft Office Suite

CRM software

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Smart Start, Inc. seeks a Sales Program Advisor to drive revenue by handling inbound/outbound calls, selling Interlock products, and delivering exceptional service nationwide. This full-time, remote role offers uncapped commissions, a health plan, and a 401(k) match.

You will engage English and Spanish speaking customers and collaborate with teams to ensure top-notch satisfaction. Ideal candidates have at least 6 months in sales or customer service, a high school diploma, and proficiency with