Remote Bilingual Sales Advisor (English/Spanish)

Smart Start, Inc.; Duncanville (TX); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Uncapped commissions

Health, dental, and vision insurance

401(k) with company match

Birthday & Anniversary bonus

Company discounts

Legal services

Disability insurance

Work-life balance

Industry-leading technology

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth and expand our nationwide English and Spanish-speaking customer base.

This fully remote role manages inbound/outbound calls, sells Interlock products, and delivers exceptional service to clients and colleagues. The position offers hourly pay with uncapped commissions and incentives, plus a comprehensive benefits package and a strong focus on work-life balance.

Qualifications

• Bilingual proficiency in English and Spanish required, and qualifies for additional compensation.
• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.
• Self-awareness and the ability to read and respond to audience needs.
• Understanding of industry trends and competitor offerings is preferred.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Bilingual English/Spanish

CRM software

Microsoft Office

Communication skills

Sales experience

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

CRM software

Phone/VoIP systems

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth and expand our nationwide English and Spanish-speaking customer base.

This fully remote role manages inbound/outbound calls, sells Interlock products, and delivers exceptional service to clients and colleagues. The position offers hourly pay with uncapped commissions and incentives, plus a comprehensive benefits package and a strong focus on work-life balance.