Remote Bilingual OpEx Coach (French)

REDZONE; Miami (FL); Remote; USD 125,000 - 150,000; Full time

Job summary

Redzone, the Connected Workforce unit within QAD Redzone, leads Lean transformations in manufacturing through expert coaching and software, delivering sizable productivity gains for Food & Beverage, CPG and General Manufacturing clients. This full-time, remote role requires extensive travel (up to 42 weeks annually) across the United States, and bilingual English/French is required.

You will train shop-floor staff, run deployment activities, and provide executive-level updates while building

Qualifications

• BA/BS in engineering, manufacturing, organizational leadership, or related field.
• 2 years direct coaching experience to business clients is desirable but not required.
• Fluent in English and French.

Responsibilities

• Oversee and coach 5-7 customers at a time.
• Train customers on workflows inside Redzone software through multiple 90-day on-site deployments.
• Facilitate shop-floor Huddles and Daily Vital Signs meetings to support action cycles.
• Track performance data and uplifts throughout deployments.
• Lead process improvement and kaizen activities for customers.
• Share feedback with frontline teams and leadership to drive positive behavior change.
• Facilitate remote weekly customer progress meetings.
• Identify miracle stories and results to celebrate wins with the customer.
• Manage project schedules with customers.
• Provide Success Assessments upon project completion.
• Deliver executive overviews and inform customers about all Redzone programs.
• Troubleshoot customer technical issues as needed.
• Support identification of next steps in their Redzone journey.
• Other duties as assigned

Skills

Senior operations leadership

Operations management

Continuous improvement

OEE knowledge

MS Office

Communication

French bilingual

Time management

Project coordination

Education

BA/BS in Engineering or related field

Tools

MS Office Suite

Job description

Redzone, the Connected Workforce unit within QAD Redzone, leads Lean transformations in manufacturing through expert coaching and software, delivering sizable productivity gains for Food & Beverage, CPG and General Manufacturing clients. This full-time, remote role requires extensive travel (up to 42 weeks annually) across the United States, and bilingual English/French is required.

You will train shop-floor staff, run deployment activities, and provide executive-level updates while building