Remote Bilingual Medical Virtual Assistant

Wing Assistant; United States; À distance; USD 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Performance incentives

Job security and stability

Paid training

Inclusive culture

Upskilling opportunities

100% work-from-home

Supportive team

Career growth opportunities

Fun work environment

Holiday and overtime pay

Résumé du poste

Wing is seeking a Healthcare Virtual Assistant to support patient intake, scheduling, data entry, and coding tasks from a remote location. The ideal candidate will handle insurance processing, inquiries, and HIPAA-compliant document management with accuracy and discretion.

Qualifications include a medical degree background or related field, 1+ year VA experience, and high English proficiency (C1). We offer a fully remote role with flexible scheduling and strong growth potential.

Qualifications

• Bachelor’s degree in medical fields or the pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant.
• Excellent English communication skills both written and verbal (At least C1 level).
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
• Understanding of healthcare privacy regulations.
• Strong interpersonal skills.
• Solid organizational & time management skills with keen attention to details.
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP.

Responsabilités

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Take medical Notes

Connaissances

English communication

HIPAA compliance

Interpersonal skills

Attention to detail

Formation

Bachelor’s degree in medical fields or the pharmaceutical-related industry

Outils

Epic

PointClickCare

DocNow

Description du poste

Wing is seeking a Healthcare Virtual Assistant to support patient intake, scheduling, data entry, and coding tasks from a remote location. The ideal candidate will handle insurance processing, inquiries, and HIPAA-compliant document management with accuracy and discretion.

Qualifications include a medical degree background or related field, 1+ year VA experience, and high English proficiency (C1). We offer a fully remote role with flexible scheduling and strong growth potential.