Remote Healthcare Virtual Assistant (HIPAA/EHR Expert)

Wing Assistant - India; Berkeley (CA); Remote; USD 7,000 - 9,400; Full time

Benefits offered by this job

Health Insurance

Paid Training

Work From Home

Career Growth

Job summary

Wing Assistant - India is hiring a Healthcare Virtual Assistant to support US-based patients remotely. The role focuses on intake, scheduling, EMR/EHR data entry, billing support, and HIPAA-compliant handling of confidential information.

The ideal candidate has a medical background, at least 1 year as a Medical Virtual Assistant, excellent English (C1), and strong organizational skills. This remote position offers flexible hours and room for growth.

Qualifications

• Bachelor’s degree in medical fields or pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant.
• Excellent English communication skills both written and verbal (At least C1 level).
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
• Understanding of healthcare privacy regulations.
• Strong interpersonal skills.
• Solid organizational & time management skills with keen attention to details.
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP.
• Able to work on a graveyard shift.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks

Skills

Medical terminology

EHR/EMR systems

HIPAA compliance

English communication

Communication skills

Time management

Tech savvy

Graveyard shift

Education

Bachelor’s degree in medical fields

Tools

EMR/EHR software

Desktop sharing

Cloud services

VoIP

Job description

Wing Assistant - India is hiring a Healthcare Virtual Assistant to support US-based patients remotely. The role focuses on intake, scheduling, EMR/EHR data entry, billing support, and HIPAA-compliant handling of confidential information.

The ideal candidate has a medical background, at least 1 year as a Medical Virtual Assistant, excellent English (C1), and strong organizational skills. This remote position offers flexible hours and room for growth.