Remote Bilingual Loan Processor (Spanish/English)

TEKsystems; El Paso (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO/Time Off

Job summary

TEKsystems is seeking a bilingual loan processor to join a fast-paced lending team. This remote role requires residency in CA, AZ, or TX and involves handling inbound and outbound calls, processing loan applications, and ensuring compliance.

You will manage a high-volume pipeline from origination through closing, enter borrower information into processing systems, and coordinate with sales, underwriting, and contractors. Strong customer service, accuracy, and multitasking are essential.

Qualifications

• Must be fluent in Spanish and English (written and verbal).
• 1-2 years in high-volume call center environment.
• Experience in consumer lending, mortgage loan processing, banking, auto lending, or financial services.

Responsibilities

• Handle inbound and outbound calls with borrowers and contractors regarding loan applications and loan status updates.
• Manage a high-volume pipeline of consumer loan applications from origination through closing.
• Accurately collect, review, and enter borrower information into loan processing systems.
• Partner with Sales Managers, Client Success Managers, Underwriting, and contractors to ensure smooth loan processing.
• Communicate lending decisions, application status updates, and next steps to customers and contractors.
• Deliver exceptional customer service while working toward first-call resolution.

Skills

Bilingual Spanish/English

Customer service

Communication skills

Multitasking

Job description

TEKsystems is seeking a bilingual loan processor to join a fast-paced lending team. This remote role requires residency in CA, AZ, or TX and involves handling inbound and outbound calls, processing loan applications, and ensuring compliance.

You will manage a high-volume pipeline from origination through closing, enter borrower information into processing systems, and coordinate with sales, underwriting, and contractors. Strong customer service, accuracy, and multitasking are essential.