Remote Bilingual Intake Specialist for US Immigration

SuperStaff; United States; Remote; USD 11,000 - 13,000; Full time

Benefits offered by this job

100% Work from Home

Growth with a US immigration law firm

Full Colombian legal benefits (Prima,

Job summary

SuperStaff is seeking a bilingual sales intake specialist to screen leads, schedule consultations, and guide prospects through a smooth intake process for an US immigration law firm. You will be the first point of contact for potential clients, coordinating with the sales team and Firm Administrator under attorney supervision.

You will qualify leads through targeted questions, schedule initial consultations, and drive engagement by creating urgency and positive show-up rates while maintaining

Qualifications

• Bilingual in Spanish and English (spoken and written) required.
• Prior customer service experience required.
• Sales background; energetic and professional.
• Experience with a CRM, data tracking and reporting required.

Responsibilities

• Talk to leads and qualify them by asking questions to identify the ideal client.
• Screen out unqualified leads.
• Schedule qualified leads for initial consultations.
• Initiate pre-engagement glidepath for prospects scheduled for consultations.
• Ensure every contact leaves better off by scheduling consults, referrals, or sharing resources.
• Prepare the salesperson with information needed for a successful consultation.
• Prepare engagement agreements and follow up to secure signings and payments.
• Stay in contact with unconverted leads to keep doors open.
• Update databases, reports, and spreadsheets to track key metrics.

Skills

Bilingual Spanish-English

Customer service

Sales background

CRM experience

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

SuperStaff is seeking a bilingual sales intake specialist to screen leads, schedule consultations, and guide prospects through a smooth intake process for an US immigration law firm. You will be the first point of contact for potential clients, coordinating with the sales team and Firm Administrator under attorney supervision.

You will qualify leads through targeted questions, schedule initial consultations, and drive engagement by creating urgency and positive show-up rates while maintaining