Remote Bilingual Healthcare Customer Service Rep

State Collection Service, Inc.; Florida; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life and Dis-

Job summary

State Collection Service, Inc. is hiring remote Health Care Customer Service Representatives to handle inbound and outbound calls about insurance, billing, and payments in a high-tech environment.

Responsibilities include resolving questions, following client protocols, and supporting bilingual callers when needed. Minimum 1 year of call center or customer service experience is required; scheduling may include evenings and Saturdays.

Qualifications

• 1+ years experience in Call Center or Customer Service handling public contact

Responsibilities

• Makes and answers calls in the name of the client to resolve billing and payment issues
• Responds to requests for information by patients/account holders in a professional manner
• Follows client-specific protocols and policies when carrying out duties

Skills

Call center experience

Patient service

Medical terminology

Bilingual

Job description

State Collection Service, Inc. is hiring remote Health Care Customer Service Representatives to handle inbound and outbound calls about insurance, billing, and payments in a high-tech environment.

Responsibilities include resolving questions, following client protocols, and supporting bilingual callers when needed. Minimum 1 year of call center or customer service experience is required; scheduling may include evenings and Saturdays.