Remote Bilingual Financial Crimes Analyst (FR/EN)

BMO; United States; Remote; USD 37,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plan

Job summary

BMO is seeking a bilingual Customer Contact Centre professional for a remote role in the United States. The position requires French and English fluency, banking and call center experience, and the ability to conduct investigations into financial crime activity.

Responsibilities include documenting actions, generating reports and dashboards, and supporting risk analysis. The company offers health insurance, retirement plans, and a comprehensive Total Rewards program.

Qualifications

• Bilingual French and English fluency required for client support.
• Banking knowledge or experience is required.
• Experience in a call center environment is required.

Responsibilities

• Conduct investigations to identify, assess, decide and report on financial crime exposure.
• Provide input and recommendations for process and customer service improvements.
• Monitor financial crime risk trends and compliance standards.

Skills

Bilingual French & English

Banking experience

Call Center experience

Job description

BMO is seeking a bilingual Customer Contact Centre professional for a remote role in the United States. The position requires French and English fluency, banking and call center experience, and the ability to conduct investigations into financial crime activity.

Responsibilities include documenting actions, generating reports and dashboards, and supporting risk analysis. The company offers health insurance, retirement plans, and a comprehensive Total Rewards program.