Remote 3rd-Party Collections Specialist - Commission

LCS Financial Services Corporation; Oregon; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work

Commission earnings

Weekday schedule

Health insurance

Dental & Vision

Life & Disability

401k

Paid holidays

DTO program

Team environment

Job summary

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. Work from home, handling inbound/outbound calls, negotiating settlements, and maintaining compliant, professional customer interactions.

We value experience in third-party debt collection, strong negotiation skills, and the ability to work independently while meeting performance goals. Eligible states include OR and many others nationwide.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace for confidential conversations.
• Reliable internet connectivity for job responsibilities.
• Ability to remain available during scheduled hours.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful interactions during difficult conversations.
• Ensure compliance with applicable laws, policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Skills

Negotiation skills

Verbal communication

Independent work

Debt collection knowledge

Remote work readiness

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. Work from home, handling inbound/outbound calls, negotiating settlements, and maintaining compliant, professional customer interactions.

We value experience in third-party debt collection, strong negotiation skills, and the ability to work independently while meeting performance goals. Eligible states include OR and many others nationwide.