Remote Bilingual Customer Service Rep - Spanish

SNI Companies; Corsicana (TX); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Great benefits

Opportunity to learn and grow yourcare

Job summary

SNI Companies has partnered with a client offering a fully remote bilingual customer service opportunity on a contact-to-hire basis. The role handles a high volume of phone calls, resolving customer issues in both Spanish and English from a home office. The position requires 1 year of customer service experience and a High School Diploma or GED.

Candidates must reside in FL, TX, SC, NC, OK, or MI. Hours are 8-5, with a 40-hour work week.

Qualifications

• Fluent in Spanish and English (written and spoken).
• 1 year of customer service experience required.
• Able to work in a fully remote setting and adhere to procedures.

Responsibilities

• Handle a high volume of calls and assist customers according to their needs.
• Provide accurate answers and resolutions to customer queries.
• Address complaints with professionalism and respect, directing to appropriate departments when needed.
• Follow up to ensure confirmation of issue resolution and customer satisfaction.
• Collaborate with team members and other departments to ensure overall satisfaction.

Skills

Bilingual Spanish/English

Customer service

Education

High School Diploma or GED

Job description

SNI Companies has partnered with a client offering a fully remote bilingual customer service opportunity on a contact-to-hire basis. The role handles a high volume of phone calls, resolving customer issues in both Spanish and English from a home office. The position requires 1 year of customer service experience and a High School Diploma or GED.

Candidates must reside in FL, TX, SC, NC, OK, or MI. Hours are 8-5, with a 40-hour work week.