Remote Bilingual Customer Service Pro (EN/ES)

Talkpush

Wanette (OK)

Remote

USD 21,000 - 25,000

Full time

14 hours ago

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Benefits offered by this job

DailyPay

Paid training

Referral bonuses

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holidays

Job summary

Concentrix is seeking a remote Bilingual Customer Service Representative (English/Spanish) to join our award-winning team. You will deliver exceptional customer experiences for a Fortune 500 brand, working from home with a focus on multilingual support and inclusivity.

Responsibilities include inbound support, resolving basic technical issues, documenting information, and offering additional products. A quiet home office and reliable internet are required, with potential for growth and ongoing

Qualifications

Fluent reading, writing and speaking in both Spanish and English.
1+ year of customer service experience.
High school diploma or GED.
Quiet, distraction-free home workspace.
High speed internet and a smartphone.
Must reside in the United States with a valid U.S. address.

Responsibilities

Provide inbound customer support using a call flow guide in the customer’s preferred language.
Help customers resolve basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services.
Deliver expert customer experiences with a positive attitude.