Remote Tax Customer Service Rep – Bilingual EN/ES

Concentrix; Montgomery (AL); À distance; USD 18 184 - 25 898; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment option

Health and wellness programs

Résumé du poste

Concentrix is seeking a Customer Service Rep – Tax (Seasonal, Bilingual: English/Spanish) to provide support via calls and online. This position requires fluent bilingual communication and a passion for customer service. Offering $16 per hour with additional benefits including health insurance and a 401(k) plan.

The ideal candidate will work from home, interact with customers, and handle various support issues effectively. Applicants must reside in the United States and have the appropriate work setup.

Qualifications

• Must have fluent reading, writing, and speaking skills in both Spanish and English.
• Open availability to work hours as needed.
• Must have a quiet, distraction-free work environment at home.

Responsabilités

• Provide inbound customer support in the customer's preferred language.
• Help customers resolve basic technical issues.
• Document information in databases.

Connaissances

Fluent in English and Spanish

Customer service experience

Multitasking skills

Strong computer navigation skills

Formation

High school diploma or GED

Description du poste

Concentrix is seeking a Customer Service Rep – Tax (Seasonal, Bilingual: English/Spanish) to provide support via calls and online. This position requires fluent bilingual communication and a passion for customer service. Offering $16 per hour with additional benefits including health insurance and a 401(k) plan.

The ideal candidate will work from home, interact with customers, and handle various support issues effectively. Applicants must reside in the United States and have the appropriate work setup.