Remote Tax Customer Service Rep – Bilingual EN/ES

Concentrix; Montgomery (AL); Remote; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment option

Health and wellness programs

Job summary

Concentrix is seeking a Customer Service Rep – Tax (Seasonal, Bilingual: English/Spanish) to provide support via calls and online. This position requires fluent bilingual communication and a passion for customer service. Offering $16 per hour with additional benefits including health insurance and a 401(k) plan.

The ideal candidate will work from home, interact with customers, and handle various support issues effectively. Applicants must reside in the United States and have the appropriate work setup.

Qualifications

• Must have fluent reading, writing, and speaking skills in both Spanish and English.
• Open availability to work hours as needed.
• Must have a quiet, distraction-free work environment at home.

Responsibilities

• Provide inbound customer support in the customer's preferred language.
• Help customers resolve basic technical issues.
• Document information in databases.

Skills

Fluent in English and Spanish

Customer service experience

Multitasking skills

Strong computer navigation skills

Education

High school diploma or GED

Job description

Concentrix is seeking a Customer Service Rep – Tax (Seasonal, Bilingual: English/Spanish) to provide support via calls and online. This position requires fluent bilingual communication and a passion for customer service. Offering $16 per hour with additional benefits including health insurance and a 401(k) plan.

The ideal candidate will work from home, interact with customers, and handle various support issues effectively. Applicants must reside in the United States and have the appropriate work setup.