Remote Bilingual Credit Card Lending Specialist

BMO; United States; Remote; CAD 41,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a customer-focused specialist for remote personal banking and lending support. You will advise on borrowing strategies, process customer requests, and coordinate with internal teams to fulfill banking needs while maintaining regulatory compliance.

The role emphasizes service across channels, with opportunities to contribute to sales objectives and ongoing learning about personal lending products and market trends.

Qualifications

• Verbal & written communication skills required.
• Organization skills required.
• Collaboration & team skills required.
• Analytical and problem solving skills required.
• Knowledge of personal lending and home financing products.

Responsibilities

• Understand customer needs and provide credit and lending-related sales and service.
• Advise customers on borrowing strategies and products that meet objectives.
• Fulfills sales and service activities per procedures.
• Identify and refer to other business groups as needed.
• Deliver customer experience across channels to meet business goals.

Skills

Verbal & written communication

Organization skills

Collaboration & team skills

Analytical & problem solving

Knowledge of personal lending & home:

Education

Post-secondary degree in related field

Tools

Call center technology

Job description

BMO Financial Group is seeking a customer-focused specialist for remote personal banking and lending support. You will advise on borrowing strategies, process customer requests, and coordinate with internal teams to fulfill banking needs while maintaining regulatory compliance.

The role emphasizes service across channels, with opportunities to contribute to sales objectives and ongoing learning about personal lending products and market trends.