Remote Bilingual Call Center Rep - Dental Office Support

Kids Dental Brands; El Paso (TX); Remote; USD 17,000 - 18,000; Full time

Benefits offered by this job

Internet allowance

Health coverage

401(k)

PTO

Paid holidays

Wellness days

Career growth

Job summary

Kids Dental Brands is seeking a bilingual Call Center Representative for a full-time remote role based in El Paso, TX. You will handle inbound/outbound calls, verify insurance, register new patients, and follow up on appointments, while maintaining a friendly, professional tone.

Applicants must reside in El Paso and be fluent in English and Spanish. The position offers a monthly bonus up to $200, internet allowance, and standard benefits for remote workers.

Qualifications

• 1+ year of customer service experience preferred.
• Must reside in El Paso, TX.
• Bilingual English/Spanish required.
• Reliable, dependable and self-motivated.
• Coachable and willing to learn.
• Comfortable working remotely and using technology.

Responsibilities

• Assist pediatric and orthodontic dental offices.
• Handle inbound and outbound phone calls.
• Follow up with patients to confirm appointments and provide instructions.
• Verify insurance eligibility.
• Register new patients.
• Update patient information in the database with accuracy.

Skills

Bilingual (EN/ES)

Customer service

Remote work

Reliability

Coachable

Tech-friendly

Job description

Kids Dental Brands is seeking a bilingual Call Center Representative for a full-time remote role based in El Paso, TX. You will handle inbound/outbound calls, verify insurance, register new patients, and follow up on appointments, while maintaining a friendly, professional tone.

Applicants must reside in El Paso and be fluent in English and Spanish. The position offers a monthly bonus up to $200, internet allowance, and standard benefits for remote workers.