Remote Bilingual Administrative Assistant (EN/FR)

Sentrex; United States; Remoto; USD 30.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness program

Sick days

Benefits package (Dental & Extended)**

RRSP Matching Program

Employee & Family Assistance Program

Descrizione del lavoro

Sentrex Health Solutions is seeking a Bilingual Administrative Assistant to support the Patient Support Programs team from a remote Canada location. The role handles clerical tasks, data entry, correspondence, and filing while ensuring data accuracy and confidentiality.

You will manage inbound/outbound communications, order office supplies, prepare letters, and assist with reports. Strong English/French communication and IT skills, plus the ability to multi-task in a fast-paced environment, are

Competenze

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
• Bilingualism (English and French) is required
• Experience working with Patient Support Programs is an asset
• Excellent verbal and written communication, listening, and customer service skills
• Accurately inputting information into various paper and electronic forms
• Ability to learn quickly, adapt, and multi-task in a fast-paced environment
• High level of proficiency with Information Technology and Microsoft Office suite
• Typing skills and ability to be a strong functional user of various computer-based programs
• Strong organizational skills with the ability to cope with changing priorities
• Self-directed individual who can work independently with minimal supervision
• Adheres to confidentiality policy when handling patient data
• Proactive, dynamic and collaborative team player

Mansioni

• Providing cross-coverage administrative support to all areas within the Patient Support Program
• Ensuring complete and high-quality data entry into our database systems
• Providing effective and timely management of inbound faxes and email communication
• Executing other ad-hoc administrative duties as assigned
• Process data entry activities of pertinent information received during program delivery
• Engage in and manage email, phone, and fax correspondence
• Handle incoming and outgoing mail
• Prepare and send out Program letters and materials
• Order office supplies and maintain inventory
• Report Adverse Events/Severe Adverse Events following SOPs
• Complete reports (time sheets, expenses, etc.) as required
• Maintain program data accuracy through review of documentation
• Assist with other duties as assigned by the manager

Conoscenze

Bilingual English/French

Excellent communication

IT proficiency

MS Office

Typing

Data entry

Organizational skills

Formazione

Grade 12 + 2 years community college/secretarial training

Strumenti

Microsoft Office

Databases/CRM reports

Phone systems

Descrizione del lavoro

Sentrex Health Solutions is seeking a Bilingual Administrative Assistant to support the Patient Support Programs team from a remote Canada location. The role handles clerical tasks, data entry, correspondence, and filing while ensuring data accuracy and confidentiality.

You will manage inbound/outbound communications, order office supplies, prepare letters, and assist with reports. Strong English/French communication and IT skills, plus the ability to multi-task in a fast-paced environment, are