Remote Bilingual Admin Assistant (EN/FR) – Patient Support

Sentrex; United States; Remote; USD 30,000 - 38,000; Full time

Benefits offered by this job

Wellness program

Paid vacation

Paid sick days

Benefits package

RRSP matching

Employee assistance program

Job summary

Sentrex Health Solutions is seeking a Bilingual Administrative Assistant for our Canada-based Patient Support Programs. The role is remote with flexible hours within EST 8:00am–8:00pm, Monday–Friday.

You will provide clerical support, data entry, and coordination across multiple teams to ensure program success. Ideal candidates are bilingual, organized, and capable of handling confidential patient data while communicating effectively with internal and external stakeholders.

Qualifications

• Grade 12 education with 2 years of community college or equivalent experience.
• Bilingual English and French is required.
• Experience working with Patient Support Programs is required.
• Excellent verbal and written communication, listening, and customer service skills.
• Accurately inputting information into various paper and electronic forms.
• Ability to learn quickly, adapt, and multi-task in a fast-paced environment.
• High proficiency with IT and Microsoft Office, phone systems and databases.
• Typing skills and ability to use computer-based programs.
• Strong organizational skills and confidentiality.

Responsibilities

• Provide cross-coverage administrative support within the Patient Support Programs.
• Process safety data, fulfillments/reviews, communications, reports, and data cleanup.
• Ensure complete and high-quality data entry into databases.
• Manage inbound faxes and emails in a timely manner.
• Execute ad-hoc administrative duties as assigned.
• Handle data entry during program service delivery and maintain filing systems.
• Order office supplies and maintain inventory.
• Assist with reporting (time sheets, expenses, CRM reports).

Skills

Bilingual (English & French)

Customer service

Data entry

Organizational skills

Communication skills

Multi-tasking

Education

Grade 12 + 2 years community college or equivalent

Tools

Microsoft Office

CRM systems

Databases

Job description

Sentrex Health Solutions is seeking a Bilingual Administrative Assistant for our Canada-based Patient Support Programs. The role is remote with flexible hours within EST 8:00am–8:00pm, Monday–Friday.

You will provide clerical support, data entry, and coordination across multiple teams to ensure program success. Ideal candidates are bilingual, organized, and capable of handling confidential patient data while communicating effectively with internal and external stakeholders.