Remote Bilingual Account Manager — Health Plans

Allied Benefit Systems; Chicago (IL); A distancia; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-friendly culture

Technology Stipend

Total Rewards package including Health

Descripción de la vacante

Allied Benefit Systems is seeking an Account Manager to manage a book of health plan clients, including self-funded plans, audits, reporting, and presentations. You will work with the Account Management Team and Account Executives to ensure client satisfaction and plan performance.

The role requires bilingual English/Spanish communication, knowledge of group health insurance, and strong Microsoft Office skills.

Formación

• Bachelor’s degree or equivalent work experience.
• English and Spanish fluency required.
• Experience with group health insurance/self-funded plans preferred.
• Proficient with MS Office and related software.
• Strong communication and presentation skills.

Responsabilidades

• Act as the liaison between the client/broker and Allied Executives and various Allied Departments involved with the benefit plan.
• Provide communication and services to clients and brokers regarding ACA compliance, claim issue resolution, reporting, industry related and legislative information.
• Conduct quarterly meetings to review plan performance reporting and build Allied/client relationship and ensure client satisfaction.
• Implement and manage new client implementations, lead implementation meetings to team of managers, provide follow up on open or missing items to complete the installation.
• Communicate plan changes internally regarding plan design changes, contract specifications, accounting/billing, and any vendor partner changes.
• Prepare and host Employee Presentations, Administrative Procedures Training, Web Site Training, Benefit Management Reporting, and analysis.
• Troubleshoot, identify, and improve internal processes with various Allied departments.
• Produce and analyze Ad Hoc reporting when requested from the client/broker/Account Executive.
• Help facilitate the renewal of existing cases by management of claim reviews, stop loss marketing, and service level expectations.
• Cross sell various Allied services a client may not be utilizing currently.
• Other duties as assigned

Conocimientos

Bilingual English/Spanish

Communication skills

Sales & customer service

Account management

Educación

Bachelor’s degree or equivalent work experience

Herramientas

Microsoft Office Suite

Descripción del empleo

Allied Benefit Systems is seeking an Account Manager to manage a book of health plan clients, including self-funded plans, audits, reporting, and presentations. You will work with the Account Management Team and Account Executives to ensure client satisfaction and plan performance.

The role requires bilingual English/Spanish communication, knowledge of group health insurance, and strong Microsoft Office skills.