Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Columbia (MD); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a Remote Benefits Representative to enhance its business by providing insurance solutions to clients. This fully remote position requires strong communication skills and the ability to build relationships with clients. As a key player in the team, you will educate clients on their benefits, assist with claims, and conduct virtual consultations to ensure their needs are met. If you are passionate about helping others and possess strong negotiation skills, this role offers a unique opportunity to thrive in a supportive environment while making a significant impact on clients' lives.

Qualifications

• Experience in insurance or customer service is a plus.
• Ability to build rapport with clients and negotiate effectively.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients with benefit selections.

Skills

Customer Service

Sales Skills

Negotiation Skills

Bilingual (French and Spanish)

Communication Skills

Multitasking

Education

Experience in Insurance or HR

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!



Bilingual: French and Spanish speakers to better serve our diverse client base.



A Benefits Representative at Globe Life (AIL division) is responsible for:

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.

2. Customer Service - Assisting policyholders with claims, policy updates, and any questions about their benefits.

3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.

4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.

5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.

6. Remote Consultations - Conducting virtual meetings to assist clients with their benefit selections.

7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.



Qualifications:

Previous experience in insurance, customer service, or other related HR fields is a plus

Ability to build rapport with clients

Strong negotiation skills

Excellent written and verbal communication skills

Ability to prioritize and multitask