Remote Benefits Rep – Entry Level with Growth & Perks

AIL; United States; Remote; USD 27,000 - 49,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Weekly pay

Benefits package

Training & mentorship

Career growth

Incentive trips

Job summary

AIL is seeking a Benefits Representative to support union members across North America in a fully remote role. You’ll help members by phone or Zoom, explain benefit options, and guide digital applications while delivering outstanding service from start to finish.

This position offers a flexible schedule, weekly pay, comprehensive benefits, ongoing training, and clear paths for career advancement within a supportive, remote-friendly team.

Qualifications

• Excellent communication and interpersonal skills.
• A customer-first mindset with strong relationship-building abilities.
• Positive, professional, and self-motivated attitude.
• Comfortable working independently in a remote environment.
• Must be legally authorized to work in the United States or Canada.

Responsibilities

• Speak with members through inbound and outbound calls.
• Scheduling and conducting virtual appointments via phone or Zoom.
• Explaining available benefit options and answering questions.
• Assisting with digital applications and required documentation.
• Delivering outstanding customer service from start to finish.
• Developing leadership skills and advancing within the organization.

Skills

Communication

Customer service

Remote work

Relationship-building

Independent worker

Job description

AIL is seeking a Benefits Representative to support union members across North America in a fully remote role. You’ll help members by phone or Zoom, explain benefit options, and guide digital applications while delivering outstanding service from start to finish.

This position offers a flexible schedule, weekly pay, comprehensive benefits, ongoing training, and clear paths for career advancement within a supportive, remote-friendly team.