Remote Benefits Support Specialist (Entry Level)

AIL; United States; Remote; USD 27,000 - 41,000; Full time

Benefits offered by this job

Full benefits

Remote work environment

Flexible work schedule

Weekly pay

Performance-based monthly bonuses

Paid training & mentorship

Growth opportunities in leadership

Company-sponsored trips to events

Job summary

AIL is a 100% union-label supplemental benefits organization serving working families for over 60 years. This remote role connects with union members, guiding them through benefit options and assisting with applications and documentation to ensure proper support.

You’ll schedule virtual or phone appointments, maintain records, and participate in ongoing training. The ideal candidate has strong communication skills, a positive attitude, and is comfortable working independently from home.

Qualifications

• Strong verbal communication skills.
• Positive, professional, and energetic attitude.
• Customer service or sales experience is helpful, but not required.
• Legally eligible to work in the United States or Canada.

Responsibilities

• Handle inbound and outbound communication with members.
• Schedule and conduct virtual or phone appointments.
• Present benefit options clearly and professionally.
• Assist with completing digital forms, applications, and required documentation.
• Maintain accurate records and follow quality-control guidelines.
• Use basic computer systems and digital tools.
• Participate in ongoing training and leadership development.

Skills

Verbal communication

Customer service

Independent remote work

Organized

Team-oriented

US/Canada work eligibility

Tools

Video platforms

Digital forms

Basic computer systems

Job description

AIL is a 100% union-label supplemental benefits organization serving working families for over 60 years. This remote role connects with union members, guiding them through benefit options and assisting with applications and documentation to ensure proper support.

You’ll schedule virtual or phone appointments, maintain records, and participate in ongoing training. The ideal candidate has strong communication skills, a positive attitude, and is comfortable working independently from home.