Remote Benefits Help (Entry-Level) | Flexible Work From Home

American Income Life; United States; Hybride; USD 25 000 - 50 000; Plein temps

Avantages offerts par ce poste

Weekly commission-based pay

Bonuses

Flexible scheduling

Résumé du poste

Globe Life AO is seeking entry-level Virtual Agents to join our 100% remote team from the United States. You will assist individuals who request information about available benefits, guide enrollment, and provide ongoing service after coverage is established.

No insurance experience is required; comprehensive training, mentorship, and licensing guidance are provided. This is a flexible, commission-based opportunity with growth potential and a leadership track.

Qualifications

• Be at least 18 years old and legally eligible to work in the United States.
• No insurance experience required; training provided.
• Strong customer service and communication skills are essential.
• Ability to work remotely with reliable internet and a quiet workspace.

Responsabilités

• Meet clients virtually via scheduled Zoom and phone appointments.
• Educate clients on life, accident, and health options and enrollment steps.
• Provide ongoing support, policy reviews, and beneficiary updates.
• Maintain accurate digital client records and follow-up schedules.

Connaissances

Customer service

Communication

Remote work

Time management

Coachable

Description du poste

Remote Benefits Help (Entry-Level) - Flexible Work From Home

Globe Life AO | 100% Remote | Entry Level | Customer Service & Benefits | Training Provided

Start Your Career From Home — No Insurance Experience Required

Looking for a work-from-home career where you can help people, develop valuable professional skills, and create opportunities for long-term income and advancement?

Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Entry-Level Virtual Agents / Remote Client Success Specialists.

In this role, you’ll meet virtually with individuals and families who have requested information about available benefits. You’ll answer questions, help clients understand their options, guide eligible clients through enrollment, and provide continued service after coverage is established.

No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.

100% Remote / Work From Home
Entry Level — No Insurance Experience Required
Qualified Client Opportunities Provided
No Traditional Cold Calling
Weekly Commission-Based Pay + Bonuses
Flexible Scheduling
Training & One-on-One Mentorship
Renewal & Residual Income Opportunities
Leadership & Management Career Path

What You’ll Do

Connect With Clients Virtually

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals who have requested information about available benefits

• Ask questions to understand each client’s needs and priorities

• Answer questions professionally and accurately

• Create a positive, personalized virtual client experience

• Build long-term relationships through consistent communication and follow-up

Educate & Guide Clients

• Explain available life, accident, and supplemental health insurance options

• Help clients understand coverage and policy information

• Identify individual and family protection needs

• Recommend appropriate benefit solutions

• Guide eligible clients through applications and enrollment

• Complete required documentation accurately and professionally

Provide Ongoing Client Support

• Conduct policy reviews

• Assist with beneficiary updates

• Respond to policy and coverage questions

• Provide ongoing customer service and follow-up

• Maintain accurate digital client records

• Manage appointments and follow-up schedules

• Follow company procedures and applicable state insurance requirements

This opportunity combines customer service, client relationship management, benefits education, and consultative insurance sales.

Qualified Client Opportunities – No Traditional Cold Calling

Representatives work with individuals who have requested information regarding available benefits, allowing you to focus more of your time on serving clients rather than searching for prospects.

Your client process centers around:

Connect → Understand Needs → Educate → Recommend Solutions → Enroll → Provide Ongoing Service

There is no requirement to purchase leads.

Weekly Performance-Based Compensation

This is a commission-based opportunity rather than a guaranteed hourly or salaried customer-service position.

Income opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Uncapped personal production potential

• Renewal income

• Long-term residual income opportunities

• Leadership compensation as you advance

• Additional performance incentives

Individual earnings vary based on activity, production, performance, and results.

100% Remote / Work From Home

Build your career from home while staying connected to a virtual team.

Your work environment may include:

• Virtual client appointments

• Zoom meetings

• Digital enrollment systems

• Online training

• Virtual coaching and mentorship

• Remote team meetings

• Leadership-development sessions

No daily commute and no traditional office environment.

Flexible Scheduling

Organize your schedule around your personal and professional responsibilities while maintaining the consistency needed to serve clients and achieve your goals.

Because compensation is performance-based, successful virtual agents typically demonstrate strong self-discipline, organization, accountability, and time management.

No Experience? We’ll Train You.

Previous insurance experience is not required.

Training and professional development may include:

• Structured virtual onboarding

• State insurance licensing guidance

• Product and benefits education

• Customer-service training

• Client communication development

• Consultative sales training

• Enrollment systems and procedures

• Virtual presentation skills

• One-on-one mentorship

• Weekly virtual coaching and workshops

• Leadership development

• Ongoing professional education

You’ll have the opportunity to develop transferable skills in customer service, communication, relationship management, problem-solving, sales, organization, and leadership.

Benefits & Professional Support

Eligible and qualifying representatives may have access to:

• Medical insurance reimbursement opportunities

• Company-supported life insurance

• Accidental Death Benefit coverage

• Renewal and residual income opportunities

• Professional coaching and mentorship

• Leadership-development programs

• OPEIU Local 277 representation where applicable

• Virtual business tools and technology

Eligibility and qualification requirements may apply.

Performance Recognition & Incentives

Qualifying representatives may also have opportunities to earn:

• Company-sponsored incentive travel

• Leadership conferences and conventions

• Performance bonuses

• Achievement awards

• Team recognition

• Professional-development opportunities

• Additional performance-based incentives

Career & Leadership Growth

This entry-level opportunity can provide a pathway into additional professional and leadership responsibilities.

Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities such as:

Virtual Agent → Client Representative → Trainer/Mentor → Team Leadership → Management → Advanced Leadership

Advancement is based on performance and professional development—not simply tenure.

Who We’re Looking For

You may be a strong fit if you’re:

• Friendly and comfortable communicating with people

• An effective listener and problem solver

• Customer-focused and service-oriented

• Positive, dependable, and professional

• Self-motivated and accountable

• Organized with strong time-management skills

• Comfortable learning new technology

• Able to work independently from home

• Comfortable collaborating with a virtual team

• Goal-oriented and motivated by results

• Coachable and receptive to feedback

• Interested in professional and leadership development

Experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, financial services, or sales can be helpful—but is not required.

We value communication skills, work ethic, professionalism, coachability, and willingness to learn.

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be physically located within the United States

• Be legally authorized to work in the United States

• Have access to a reliable computer or laptop

• Maintain reliable high-speed internet

• Have webcam and microphone capability

• Maintain a quiet, professional workspace

• Be comfortable communicating with clients through Zoom and phone

• Be willing to complete required training

• Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities

Licensing guidance and support are provided.

Virtual Interview Process

Qualified applicants will first receive information explaining the career opportunity, compensation structure, licensing requirements, training program, client process, and advancement opportunities.

Candidates interested in moving forward will then have the opportunity to participate in a live virtual Zoom interview with our hiring team.

Ready to Start Your Virtual Career?

Work From Home. Serve Clients. Develop Your Skills. Grow Your Career. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

• Be at least 18 years of age and legally eligible to work in the United States

• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace

• Complete required training and participate in virtual meetings

• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities

• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.