Remote Benefits Advocate

Businessolver; Las Vegas (NV); Remote; USD 38,000 - 45,000; Full time

Benefits offered by this job

100% Remote

Flexible Shifts

Training Provided

Pay $20/hour

Job summary

Businessolver is seeking full-time Advocates to support our clients by taking calls regarding employee benefit enrollment. This inbound call center role operates Monday through Friday within CST hours, and offers the flexibility of 100% remote work from your home.

Training is provided online, with structured sessions before going live. Ideal candidates have customer-service experience, comfort with technology, and a service-centric mindset.

Qualifications

• Experience in service center and/or customer service required.
• Comfort with technology and ability to document call details.
• Strong interpersonal skills and problem-solving mindset.

Responsibilities

• Answer a broad range of inbound calls in support of clients.
• Respond accurately to caller inquiries and document call details.
• Be a resourceful problem solver and collaborate with team to find solutions.
• Ensure compliance in processing and complete transactions timely.
• Take accountability from receipt of work to resolution.
• Work under general supervision following procedures.

Skills

Customer service

Inbound calls

Tech-savvy

Team player

Problem solving

Job description

Businessolver is seeking full-time Advocates to support our clients by taking calls regarding employee benefit enrollment. This inbound call center role operates Monday through Friday within CST hours, and offers the flexibility of 100% remote work from your home.

Training is provided online, with structured sessions before going live. Ideal candidates have customer-service experience, comfort with technology, and a service-centric mindset.