Remote Benefit Center Advocate (2-3 Month Assignment)

Businessolver; Houston (TX); Remote; USD 19,320 - 27,517; Part time

Benefits offered by this job

Comprehensive training program

Job summary

A leading remote service provider is looking for a Benefit Center Advocate for a short-term assignment. This role involves taking inbound calls related to dependent verification audits and requires service center experience. The position is fully remote, offering flexible shifts with pay at $17 per hour. Applicants should possess a customer-centric mindset and a strong ability to handle technology. Training is included, and a background check is required.

Qualifications

• Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus.
• Must have a Windows Enabled PC/Laptop or MacBook with internet speeds above 20 Mbps (Download) and 5 Mbps (Upload).

Responsibilities

• Serve as the primary point of contact for inbound calls related to the dependent verification audit.
• Review submitted documentation to verify eligibility for dependent coverage elections.
• Accurately document call details, inquiries, and outcomes.
• Collaborate with team members to provide solutions to caller issues.

Skills

Service Center Experience

Customer-centric mindset

Strong interpersonal skills

Comfortable with technology

Job description

A leading remote service provider is looking for a Benefit Center Advocate for a short-term assignment. This role involves taking inbound calls related to dependent verification audits and requires service center experience. The position is fully remote, offering flexible shifts with pay at $17 per hour. Applicants should possess a customer-centric mindset and a strong ability to handle technology. Training is included, and a background check is required.