Remote Benefits Advocate - Client Support

Businessolver; Town of Texas (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

100% Remote - Work & Train from Your H

Comprehensive home-based training

Job summary

Businessolver is recruiting full-time Advocates to support clients by handling calls about employee benefits enrollment. You will be part of a technology-driven company that values service, security, and client delight. Training is provided entirely from your home office.

Role focuses on answering inquiries, documenting details, and resolving issues while maintaining compliance and quality. A remote, progressive environment awaits with a defined start date and structured training.

Qualifications

• Prior benefit administration, insurance brokerage or insurance provider experience is preferred but not required.
• Service Center and/or Customer Service Experience is Required.
• Strong customer-centric mindset.
• Must be comfortable with technology – we are a technology company!

Responsibilities

• Answer a broad range of inbound calls in support of clients in a professional, energetic, and positive manner.
• Respond accurately and thoroughly to caller inquiries and document call detail accordingly.
• Must be a resourceful and creative problem solver who can work with team members to find solutions.
• Ensure compliance in all areas of processing, completing all transactions timely and accurately.
• Take accountability for entire process from receipt of work to resolution.
• Work under general supervision following established procedures.

Skills

Customer service

Communication

Tech-savvy

Job description

Businessolver is recruiting full-time Advocates to support clients by handling calls about employee benefits enrollment. You will be part of a technology-driven company that values service, security, and client delight. Training is provided entirely from your home office.

Role focuses on answering inquiries, documenting details, and resolving issues while maintaining compliance and quality. A remote, progressive environment awaits with a defined start date and structured training.