Remote Benefits Admin VA – Open Enrollment & HR Support

Wing Assistant; United States; Remote; USD 4,200 - 5,600; Part time

Job summary

Wing Assistant is seeking a Healthcare Virtual Assistant to join our remote team in the United States. This part-time role runs 9 AM–1 PM CST daily and centers on benefits administration, client servicing, and enrollment support using Employee Navigator and CRM tools.

You will handle new hires, terminations, open enrollment duties, data submissions, and producer support with a focus on accuracy, timely follow-up, and HIPAA compliance. A strong Excel skill set is required.

Qualifications

• Employee Navigator expertise (hands-on setup/config experience).
• 2+ years benefits admin or insurance CSR experience.
• HIPAA compliant.
• 9 AM - 1 PM CST availability.
• Group health insurance and PEO knowledge.
• Excel proficiency.
• Strong follow-up skills to close gaps.

Responsibilities

• Employee Navigator Administration - Setup, configure, maintain client groups, plans, rates, EDI feeds.
• Client Servicing - New hires, terminations, QLEs, coverage questions.
• Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up.
• Open Enrollment - Coordinate renewals, enrollment windows, reconciliation.
• Producer Support - Proposal prep, quote organization, CRM maintenance.

Skills

Employee Navigator

Benefits admin

CSR experience

HIPAA

CST availability

Excel

Group health insurance

PEO knowledge

Follow-up

Tools

CRM

Microsoft Excel

Carrier portals

PEO platforms

Job description

Wing Assistant is seeking a Healthcare Virtual Assistant to join our remote team in the United States. This part-time role runs 9 AM–1 PM CST daily and centers on benefits administration, client servicing, and enrollment support using Employee Navigator and CRM tools.

You will handle new hires, terminations, open enrollment duties, data submissions, and producer support with a focus on accuracy, timely follow-up, and HIPAA compliance. A strong Excel skill set is required.