Healthcare Virtual Assistant Part-Time

Wing Assistant; USA; Remote; USD 4.200 - 5.600; Teilzeit

Zusammenfassung

Wing Assistant is seeking a Healthcare Virtual Assistant to join our remote team in the United States. This part-time role runs 9 AM–1 PM CST daily and centers on benefits administration, client servicing, and enrollment support using Employee Navigator and CRM tools.

You will handle new hires, terminations, open enrollment duties, data submissions, and producer support with a focus on accuracy, timely follow-up, and HIPAA compliance. A strong Excel skill set is required.

Qualifikationen

• Employee Navigator expertise (hands-on setup/config experience).
• 2+ years benefits admin or insurance CSR experience.
• HIPAA compliant.
• 9 AM - 1 PM CST availability.
• Group health insurance and PEO knowledge.
• Excel proficiency.
• Strong follow-up skills to close gaps.

Aufgaben

• Employee Navigator Administration - Setup, configure, maintain client groups, plans, rates, EDI feeds.
• Client Servicing - New hires, terminations, QLEs, coverage questions.
• Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up.
• Open Enrollment - Coordinate renewals, enrollment windows, reconciliation.
• Producer Support - Proposal prep, quote organization, CRM maintenance.

Kenntnisse

Employee Navigator

Benefits admin

CSR experience

HIPAA

CST availability

Excel

Group health insurance

PEO knowledge

Follow-up

Tools

CRM

Microsoft Excel

Carrier portals

PEO platforms

Jobbeschreibung

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for aHealthcare Virtual Assistantto start immediately!

Tasks:

• Employee Navigator Administration (PRIMARY) - Setup, configure, maintain client groups, plans, rates, EDI feeds
• Client Servicing - New hires, terminations, QLEs, coverage questions
• Data Collection & Submissions - Census gathering, carrier/PEO submissions, follow-up
• Open Enrollment - Coordinate renewals, enrollment windows, reconciliation
• Producer Support - Proposal prep, quote organization, CRM maintenance

Must-Have Requirements

• Employee Navigator expertise (hands-on setup/config experience) | https://www.employeenavigator.com/
• 2+ years benefits admin or insurance CSR experience
• HIPAA compliant
• 9 AM - 1 PM CST availability
• Group health insurance & PEO knowledge
• Excel proficiency
• Strong follow-up skills - relentless about closing gaps

Nice-to-Have

• Life & Health insurance license
• Multi-carrier coordination experience
• Open enrollment management across multiple clients

Software/Tools

• Employee Navigator
• CRM (benefits/insurance platform)
• Microsoft Excel
• Carrier portals & PEO platforms

Success Metrics

• Submissions complete and on-time with minimal back-and-forth
• Nothing falls through the cracks
• Clients feel well-serviced
• Producers can rely on pipeline movement

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Client Industry:

Health Insurance Benefits Agency

Salary:

PHP 26,000/month (part-time rate)

NOTE: Salary is based on the client’s budget and is fixed monthly.

Schedule:

9 AM - 1 PM Central Standard Time

Location:

100% Remote/WFH Setup

Potential Target Start Date: ASAP