Remote Benefits Account Manager – Growth & Leadership

Insurance Office of America; Cape Coral (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid vacation

Sick time

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits in Florida. The role focuses on managing a book of business, delivering top-tier client service, and leading a team of Account Coordinators to maintain high service and productivity levels.

Responsibilities include renewals, data management, carrier communications, and identifying sales opportunities. The ideal candidate has 5+ years in the industry, active licensing, and strong MS Office skills, within a supportive,

Qualifications

• 5+ years of industry experience required.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business with performance and liability oversight.
• Deliver outstanding client service, anticipate needs, respond quickly to requests.
• Lead the account team with strong work ethic and positive attitude.
• Direct daily activities of Account Coordinators and assign tasks.
• Identify sales opportunities to grow IOA business.
• Manage new business setup including data gathering and communications.
• Oversee renewals including data verification and liaison with carriers.
• Build and improve client relationships, seek feedback, implement improvements.
• Advocate for clients and carriers to ensure mutually beneficial outcomes.
• Identify and implement value-added solutions for clients.
• Support team training and development and promote a positive work environment.

Skills

Customer service

Communication

MS Office

Organizational skills

Attention to detail

Education

Active licensing

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits in Florida. The role focuses on managing a book of business, delivering top-tier client service, and leading a team of Account Coordinators to maintain high service and productivity levels.

Responsibilities include renewals, data management, carrier communications, and identifying sales opportunities. The ideal candidate has 5+ years in the industry, active licensing, and strong MS Office skills, within a supportive,