Remote Benefits Specialist — Flexible Hours & Bonuses

American Income Life: AO; Durham (NC); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible work schedule

Weekly pay

Performance-based bonuses

Annual incentive trips

Career development opportunities

Job summary

A global benefits provider is seeking a Customer Service Representative to work remotely in Durham, North Carolina. This role involves assisting union members with benefits information and guiding them through the enrollment process. Ideal candidates will have excellent communication skills and a background in customer service or sales. The position offers a flexible schedule, weekly pay, and performance-based bonuses, along with annual incentive trips for top performers and career development opportunities.

Qualifications

• Must have excellent verbal communication skills.
• Customer service or sales experience is preferred but not required.
• Basic computer skills and ability to work digitally.

Responsibilities

• Handle inbound and outbound calls with prospective clients.
• Set appointments and conduct benefits presentations.
• Educate clients on programs and coverage options.
• Complete accurate applications and documentation.

Skills

Excellent verbal communication

Customer service or sales background

Computer proficiency

Interpersonal skills

Job description

A global benefits provider is seeking a Customer Service Representative to work remotely in Durham, North Carolina. This role involves assisting union members with benefits information and guiding them through the enrollment process. Ideal candidates will have excellent communication skills and a background in customer service or sales. The position offers a flexible schedule, weekly pay, and performance-based bonuses, along with annual incentive trips for top performers and career development opportunities.