Remote Banking Customer Care Associate – Evening/Part-Time

Northwest Community Bank; Avon (CT); On-site; USD 21,000 - 32,000; Part time

Job summary

Northwest-Community-Bank is seeking a part-time Customer Care Representative to serve as the primary contact for customers. The role involves handling inbound and outbound calls, assisting with account information, digital banking, debit card services, and product education while ensuring compliance with bank policies and security standards.

The successful candidate will work an evening shift four evenings per week plus Saturdays, primarily remote with occasional office visits.

Job description

Northwest-Community-Bank is seeking a part-time Customer Care Representative to serve as the primary contact for customers. The role involves handling inbound and outbound calls, assisting with account information, digital banking, debit card services, and product education while ensuring compliance with bank policies and security standards.

The successful candidate will work an evening shift four evenings per week plus Saturdays, primarily remote with occasional office visits.