Remote Backend Engineer - AI Agent Platform

Mural Pay; United States; On-site; USD 181,000 - 226,000; Full time

Job summary

Mural is a remote-first company building AI-powered collaboration tools. We are seeking a software engineer to design and build the core AI backend systems that enable agent-oriented experiences across the platform.

You will focus on agent orchestration, memory, tool integration, and evaluation infrastructure, ensuring reliable, scalable systems that power intelligent agents to reason over product context and act on behalf of users. Join a team committed to excellence and inclusive collaboration.

Qualifications

• 7+ years of software engineering experience in reliable production systems.
• Experience designing distributed systems for complex workflows and orchestration.
• Familiarity with AI/LLM, tool use, context retrieval, or model orchestration.
• Strong focus on observability, reliability, security, and incident response.
• Excellent cross-functional communication and documentation.

Responsibilities

• Build core backend systems powering Murals agent platform, including orchestration, memory, observability, and evaluation infra.
• Design scalable services and APIs that retrieve context, coordinate multi-step workflows, and act reliably for users.
• Develop the agent memory layer for conversation and product context, retrieval, and long-term context management.
• Create tooling to monitor, debug, and improve agent behavior via traces, metrics, and offline evaluation.
• Translate complex product needs into backend architectures and data models aligned with user value.
• Help define the technical direction for agentic AI at Mural.

Skills

Distributed systems

Back-end services

AI/ML systems

LLM evaluation

Knowledge graphs

System architecture

Job description

Mural is a remote-first company building AI-powered collaboration tools. We are seeking a software engineer to design and build the core AI backend systems that enable agent-oriented experiences across the platform.

You will focus on agent orchestration, memory, tool integration, and evaluation infrastructure, ensuring reliable, scalable systems that power intelligent agents to reason over product context and act on behalf of users. Join a team committed to excellence and inclusive collaboration.