Remote B2B SaaS Onboarding Specialist for Restaurants

HKR.TEAM; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

HKR.TEAM is a US-based startup helping restaurants onboard onto a global HR platform. You will own the onboarding journey from kickoff to go-live, configuring accounts to reflect each restaurant’s voice, menu, hours, and policies.

Communication with owners and staff via email, phone, and text will be key for successful implementation. The role is remote, full-time, and requires 1–3 years of B2B SaaS onboarding experience, excellent English, and a process-driven approach in a friendly, no-ego

Qualifications

• Experience in B2B SaaS onboarding or implementations.
• Strong English written and verbal communication.
• Ability to work remotely from the US within a startup culture.

Responsibilities

• Own end-to-end onboarding for restaurant partners.
• Configure and test accounts so the platform captures voice, menu, hours, and policies.
• Chat warmly with restaurant owners and staff via email, phone, and text to provide support.
• Help improve onboarding processes with the team.

Skills

B2B SaaS onboarding

Communication skills

Organized

Empathetic service

Job description

HKR.TEAM is a US-based startup helping restaurants onboard onto a global HR platform. You will own the onboarding journey from kickoff to go-live, configuring accounts to reflect each restaurant’s voice, menu, hours, and policies.

Communication with owners and staff via email, phone, and text will be key for successful implementation. The role is remote, full-time, and requires 1–3 years of B2B SaaS onboarding experience, excellent English, and a process-driven approach in a friendly, no-ego