Remote B2B Inside Sales Account Executive – Detroit Area

WM; Plymouth (MI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Stock Purchase Plan

401K company match

Paid Vacation

Holidays

Personal Days

Job summary

WM is seeking an Account Executive to manage an assigned SMB book with a consultative retention approach. This inside sales role supports relationships, negotiates contracts, and drives revenue within WM's commercial space.

The AE will work from home with in-person visits in Plymouth, MI every Monday, leveraging Salesforce and pricing tools to align services with customer needs and retention goals.

Qualifications

• High School Diploma or GED (accredited).
• 1 year WM experience or 5 years of business-to-business account management at a proficient level.

Responsibilities

• Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships.
• Align Waste Management products and services with customer needs, propose solutions that are compliant with regulations, and increase account penetration through consultative selling skills.
• Negotiate, update, and renew customer service agreements to maximize profits while educating on contract details and pricing.
• Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve escalations or issues.

Skills

Account management

Negotiation

Consultative selling

Sales forecasting

Education

High School Diploma or GED

Tools

Salesforce

Pricing tools

Job description

WM is seeking an Account Executive to manage an assigned SMB book with a consultative retention approach. This inside sales role supports relationships, negotiates contracts, and drives revenue within WM's commercial space.

The AE will work from home with in-person visits in Plymouth, MI every Monday, leveraging Salesforce and pricing tools to align services with customer needs and retention goals.