Remote B2B Account Executive - Retention & Growth

WM - Waste Management; United States; Hybrid; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision

Life Insurance

Stock Purchase Plan

401K Matching

Paid Vacation

Holidays

Personal Days

Job summary

WM is seeking an Account Executive to manage a book of Small/Medium Business customers from a home-based office, with in-person visits in Plymouth, MI every Monday. You will use a consultative retention approach to protect revenue, renew contracts, and grow value by aligning WM solutions with customer needs.

You will collaborate with the Inside Sales team, use Salesforce.com and pricing tools to track activity, and negotiate favorable terms while maintaining strong relationships.

Qualifications

• 1 year WM experience or 5 years of business-to-business account management at a proficient level.
• High School Diploma or GED (accredited).
• Ability to negotiate and manage contracts with customers.

Responsibilities

• Serve as the lead point of contact for customer account management in an assigned book of business.
• Align WM products and services with customer needs and negotiate renewals.
• Resolve customer escalations with the Inside Sales Manager and maintain satisfaction.
• Communicate rates, charges and service strategies with conviction and accuracy.
• Collaborate with the sales team to grow opportunities within territory and use CRM tools.

Skills

B2B sales

Account management

Negotiation

Communication

Education

High School Diploma or GED

Tools

Salesforce.com

Pricing Tools

Job description

WM is seeking an Account Executive to manage a book of Small/Medium Business customers from a home-based office, with in-person visits in Plymouth, MI every Monday. You will use a consultative retention approach to protect revenue, renew contracts, and grow value by aligning WM solutions with customer needs.

You will collaborate with the Inside Sales team, use Salesforce.com and pricing tools to track activity, and negotiate favorable terms while maintaining strong relationships.