Remote B2B Account Executive - Growth & Customer Success

Jobgether; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Fully remote (Latin America)

International Go-to-Market team

Ongoing training and development

Cross-functional collaboration

Occasional travel to New York

Job summary

Jobgether is seeking a results-oriented Account Manager/Customer Success professional to work with a Latin America-based team. The role focuses on understanding client goals, driving engagement, and expanding platform adoption across a wide range of customers in the investment and M&A ecosystem.

You will manage day-to-day activities, conduct proactive outreach, and collaborate with cross-functional teams while adhering to Eastern Time business hours and occasional trips to New York.

Qualifications

• Up to 10 years of professional experience.
• At least 2 years in a quota-carrying B2B Sales, Account Management, or Customer Success role.
• Advanced written and spoken English proficiency.
• Strong track record of performance, achievement, and continuous development.
• Excellent organization, responsiveness, and attention to detail.
• Strong communication and relationship-building skills, with the ability to engage customers by phone and email.
• Tech-savvy, adaptable, and comfortable learning new products, tools, and processes.
• Positive, professional attitude, ownership mindset.
• Nice to have: Investment banking/PE/financial services experience, especially for NA market.
• Based in Latin America with reliable internet and access to a suitable computer.

Responsibilities

• Understand each member's goals and GTM strategy to maximize platform value.
• Drive engagement KPIs through proactive outreach by phone and email.
• Manage day-to-day account activities for acquisition and relationship development.
• Proactively increase platform adoption and retention.
• Complete at least 20 connected calls per week.
• Respond to inbound inquiries via email and phone promptly.
• Launch email campaigns to boost engagement and usage.
• Reach out when activity declines or more info is needed.
• Share customer feedback with internal teams.
• Handle Salesforce administration tasks, including contracts and CRM data integrity.
• Provide positive, trust-building support at every touchpoint.
• Participate in cross-functional projects and internal meetings.

Skills

Quota-carrying B2B sales

Account management

Customer success

Advanced English

Communication

Relationship building

Proactive outreach

Tech-savvy

Tools

Salesforce

Job description

Jobgether is seeking a results-oriented Account Manager/Customer Success professional to work with a Latin America-based team. The role focuses on understanding client goals, driving engagement, and expanding platform adoption across a wide range of customers in the investment and M&A ecosystem.

You will manage day-to-day activities, conduct proactive outreach, and collaborate with cross-functional teams while adhering to Eastern Time business hours and occasional trips to New York.