Remote AWS Connect Engineer IVR Lambda API Integrations

Remote; San Francisco (CA); Remote; USD 115,000 - 200,000; Full time

Benefits offered by this job

Fully remote

40-hour workweek

No travel requirements

Professional development opportunities

Job summary

Partner Company is seeking an AWS Connect Developer in the United States to design, build, and maintain cloud-based contact center solutions for a federal civilian agency. You will craft advanced IVR workflows, Python Lambda functions, secure API integrations, and automated infrastructure using Terraform and GitLab CI/CD.

You will implement secure, scalable contact center services, optimize performance, and ensure security compliance while mentoring other developers and collaborating with

Qualifications

• Bachelor's degree in CS, IT, Eng, or related discipline.
• 8–15 years IT experience with 3–4 years cloud engineering.
• 4+ years administering Windows or Linux OS.
• Active associate-level cloud service provider certification (AWS/Azure/OCI/Google).
• Hands-on experience configuring Amazon Connect with advanced IVR design.
• Proficient Python development for Lambda/serverless apps.
• Experience developing RESTful API integrations with authentication and error handling.
• DynamoDB data modeling and performance optimization.
• Terraform for IaC and cloud provisioning.
• GitLab CI/CD workflows for automated testing and deployment.
• Strong cloud security knowledge and least-privilege access.

Responsibilities

• Design, develop, configure, and maintain Amazon Connect contact flows.
• Develop Python-based AWS Lambda functions and API integrations.
• Model DynamoDB data structures for performance and reliability.
• Implement secure RESTful APIs with validation and error handling.
• Provision and manage infrastructure with Terraform.
• Develop and manage GitLab CI/CD pipelines for deployments.
• Monitor and optimize platform performance and security compliance.
• Mentor junior developers and share best practices.
• Collaborate with stakeholders to meet operational and security requirements.

Skills

Python development

Cloud engineering

RESTful API integration

Troubleshooting

Communication & collaboration

Mentoring

Education

Bachelor's degree

Tools

Terraform

GitLab CI/CD

Amazon Connect

AWS Lambda

DynamoDB

API Gateway

Job description

Partner Company is seeking an AWS Connect Developer in the United States to design, build, and maintain cloud-based contact center solutions for a federal civilian agency. You will craft advanced IVR workflows, Python Lambda functions, secure API integrations, and automated infrastructure using Terraform and GitLab CI/CD.

You will implement secure, scalable contact center services, optimize performance, and ensure security compliance while mentoring other developers and collaborating with