Remote AWS/Connect Architect & Solutions Lead

Accenture; Irving (TX); Remote; USD 39,000 - 99,000; Full time

Job summary

Accenture is seeking a remote, experienced architect/engineer to leverage Amazon Connect and AWS Lambda to enhance contact center solutions. The role involves defining requirements, UI improvements, architecture impact analyses, and participating in design/QA reviews.

With 2+ years in Amazon Connect and AWS Lambda, you will contribute to proposals, solutioning, and pricing activities while collaborating across teams. A Bachelor's degree or equivalent is required.

Qualifications

• Minimum 2+ years experience working with Amazon Connect.
• Minimum 2+ years experience working with AWS Lambda Administration.
• Minimum of 1 year of experience in one of the predominate contact center platforms (AWS, Genesys, Microsoft, Google, Cisco, etc.).
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, minimum 6 years work experience)

Responsibilities

• Define software and hardware requirements to support architectural planning and delivery.
• Develop and implement strategies to enhance the application’s user interface for optimal usability.
• Conduct impact analyses to assess how business requirements affect system architecture.
• Participate in design, code, and test reviews to ensure quality and alignment with architectural standards.
• Provide architecture quality assurance reviews for proposals and ongoing projects.
• Support technology solutioning, estimating, planning, and pricing activities for proposals.

Skills

Amazon Connect

AWS Lambda

Contact center platforms

Education

Bachelor's degree

Job description

Accenture is seeking a remote, experienced architect/engineer to leverage Amazon Connect and AWS Lambda to enhance contact center solutions. The role involves defining requirements, UI improvements, architecture impact analyses, and participating in design/QA reviews.

With 2+ years in Amazon Connect and AWS Lambda, you will contribute to proposals, solutioning, and pricing activities while collaborating across teams. A Bachelor's degree or equivalent is required.