Remote Automotive Dealer Support Agent

Morley Companies, Inc.; Kentucky; Remote; USD 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Paid training

Equipment provided

Benefits available

Professional development opportunities

Remote work

Zusammenfassung

Morley Companies, Inc. is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance). This full-time role supports automotive dealerships with orders, tracking shipments and warranties, and providing timely solutions.

No prior automotive knowledge is required as training will cover everything. The position is remote for Ohio residents, with paid training, equipment provided, and benefits available, and no weekend work.

Qualifikationen

• Must have the ability to pass a pre-employment background check and drug screen.
• Two or more years of customer service experience (call center, retail, restaurant, hotel or similar).
• Entry-level role – on-the-job training provided.

Aufgaben

• Provide excellent service via phone and live chat.
• Research requests related to profile assistance and track vehicle shipments/orders.
• Assist with car warranties and escalate critical orders as needed.
• Offer timely solutions through inbound/outbound communications while maintaining a positive attitude.

Kenntnisse

Computer skills

Typing skills

Phone skills

Problem solving

Organization

Attention to detail

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Morley Companies, Inc. is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance). This full-time role supports automotive dealerships with orders, tracking shipments and warranties, and providing timely solutions.

No prior automotive knowledge is required as training will cover everything. The position is remote for Ohio residents, with paid training, equipment provided, and benefits available, and no weekend work.