Remote Automotive Support Specialist | Paid Training

Morley; Wisconsin; Remote; USD 15,000 - 21,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development opportunities

Job summary

Morley is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance) to support automotive dealerships with orders, track shipments, and assist with warranties.

Training provided; this remote role for Ohio residents offers no weekend shifts, equipment provided, and benefits. Strong computer, typing, and communication skills are required for success in this position.

Qualifications

• Must have the ability to pass a pre-employment background check and drug screen.
• High school diploma or equivalent.
• Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers).
• Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)

Responsibilities

• Provide excellent service via phone and live chat.
• Use your computer skills to research requests related to profile assistance.
• Track vehicle shipments and vehicle orders.
• Assist with car warranties.
• Escalate critical orders.
• Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive attitude.

Skills

Computer skills

Typing skills

Phone skills

Interpersonal skills

Detail oriented

Education

Degree in related field

Job description

Morley is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance) to support automotive dealerships with orders, track shipments, and assist with warranties.

Training provided; this remote role for Ohio residents offers no weekend shifts, equipment provided, and benefits. Strong computer, typing, and communication skills are required for success in this position.