Remote Automotive Customer Relations Specialist

VXI; Oklahoma; A distancia; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Medical Insurance

Paid Training

Referral program

Career growth

Remote environment

Inclusive culture

Descripción de la vacante

VXI Global Solutions is hiring a Customer Relations Representative for our remote call center. You will engage automotive customers and dealership teams, listen to concerns, provide guidance, and coordinate with dealerships to resolve issues efficiently.

This role emphasizes clear communication, empathy, and problem-solving in a fast-paced environment. You’ll benefit from comprehensive training, competitive hourly pay, medical options, and opportunities for career growth within a supportive

Formación

• Strong communication and empathy for customers and dealerships.
• Ability to learn new software and navigate multiple systems.
• Detail-oriented, organized and dependable in a fast-paced environment.

Responsabilidades

• Handle customer calls with professional, empathetic guidance.
• Advocate for customers and work toward resolution with dealerships.
• Coordinate information and assist with recalls, warranties, and programs.
• Research and document customer concerns using internal systems.
• Explain processes clearly and maintain ownership of the customer experience.

Conocimientos

Customer service

Communication

Tech literacy

Independent research

Detail-oriented

Multitasking

Calm under pressure

Team collaboration

Reliability

Empathy

Descripción del empleo

VXI Global Solutions is hiring a Customer Relations Representative for our remote call center. You will engage automotive customers and dealership teams, listen to concerns, provide guidance, and coordinate with dealerships to resolve issues efficiently.

This role emphasizes clear communication, empathy, and problem-solving in a fast-paced environment. You’ll benefit from comprehensive training, competitive hourly pay, medical options, and opportunities for career growth within a supportive